How to find us
You’ll find us in Swan Yard, just off Cheap Street and right in the centre of historic Sherborne, Dorset. The nearest Pay & Display parking is in Old Market Yard, Newland. Please note that Cheap Street has restricted vehicle access after 11.30am.
When should I arrive?
Please allow for parking and arrive at least 5 minutes before your appointment time. If you arrive earlier we have a waiting area on the first floor where you can enjoy a complimentary drink and a selection of magazines.
What do I wear during my treatment?
Please wear comfortable clothes which are easily removed if required for your treatment. Our therapists always use draping techniques to respect your privacy during massage and other beauty treatments and therapies. If you are having a pedicure then please wear open-toed shoes.
We have a shower at the salon should you wish to freshen up. Oil may get into your hair during facials or massage treatments and you may find it useful to bring a brush or comb with you.
What if I am late for my appointment?
Arriving late will simply limit the time available for your treatment, thus reducing its effectiveness and your pleasure. Your treatment will need to end on time so that our next consultation is not delayed.
How do I pay for my treatment?
We accept all major credit cards (with the exception of Amex). We also have our own Margaret Balfour gift vouchers which are accepted for both treatments and products.
What if I have special health considerations?
You should notify our reception staff or therapist before booking if you have any health issues such as high blood pressure, allergies or other physical ailments.
For some of our treatments, particularly IPL, we will need you to provide details of any medical treatment you are currently receiving. Please notify us at the time of booking your treatment if you are taking any medication or have any of the following medical conditions:
• You have recently had surgery or have been treated for cancer
• Any type of allergy
• Epilepsy • Asthma • Diabetes
• Any infectious disease • Open sores or wounds
• Heart or circulatory problems
• High or low blood pressure
• You are pregnant or trying to conceive
• You have metal plates, screws or implants in the body or face